Frequently asked questions

MyCampView helps you get to know specific pitches and accommodation before your stay.

Instead of looking only at an entire campsite, holiday park or other destination, MyCampView gives you photos, features and experiences for individual pitches and accommodation.

For example, you can see how shady a particular pitch is, what its ground surface is like, what the view looks like or what other travellers experienced in a particular mobile home or chalet.

Many websites help you find a campsite, holiday park or accommodation and assess the destination as a whole.

MyCampView goes one level deeper:

We focus on the specific pitch or accommodation at the destination.

So, once you have chosen a destination, MyCampView is designed to help you find out which pitch or accommodation there suits you best.

MyCampView is not intended only for traditional camping pitches.

Depending on the destination, it may include, for example:

• pitches for touring caravans, motorhomes or tents
• mobile homes
• chalets
• holiday homes
• other clearly identifiable accommodation

What matters is that it is a specific pitch or accommodation to which travellers can contribute photos and experiences.

On MyCampView, a destination is the location or site to which pitches or accommodation belong.

For example, it may be a campsite, holiday park, motorhome site or another holiday complex.

Within this destination, you will then find the individual pitches and accommodation.

Larger destinations are often divided into different areas.

For example, a campsite may have a lakeside area, woodland area or different pitch fields. At a holiday park, accommodation may similarly be assigned to different areas or parts of the park.

On MyCampView, an area is therefore an optional intermediate level:

Destination → Area → Pitch or accommodation

However, an area is not essential. If no meaningful subdivision exists, pitches and accommodation can be assigned directly to the destination.

The information on MyCampView is mainly created by the community.

After their stay, travellers can upload photos and provide information about the pitch or accommodation they actually used.

Over time, this is intended to build up as many genuine impressions from different stays as possible.

Not always. Some information, such as whether an electricity hook-up is available or the type of ground surface, can be described fairly objectively.

Other impressions are subjective. What one person considers quiet may already feel noisy to someone else. Shade, surroundings and other conditions may also change depending on the season, weather, school holidays or occupancy.

You should therefore understand the information as other travellers’ experiences, not as a guarantee for your own stay.

Conditions can change and people perceive their stays differently.

Several experiences therefore help create a more realistic overall picture. MyCampView can combine information from different stays instead of relying on one person’s opinion alone.

Yes. If you find on site that existing information is no longer correct, you can contribute updated information.

This is useful, for example, if the electricity supply has changed, a ground surface has been renewed or another objective feature is no longer current.

This allows the community to keep the information up to date together.

Yes. If your specific pitch or accommodation is not listed yet, you can add it as part of your stay.

The information is then reviewed before it appears normally on MyCampView.

You can report a missing destination using “Suggest a destination”.

After review, it may be added to MyCampView. Specific pitches and accommodation can then be added there.

No. MyCampView is designed to allow contributions without a permanent user account.

However, an account gives you additional features, such as managing your own contributions and favourites.

As a registered user, you can manage your own stays in your account and edit information later.

Changes to content that has already been approved may be reviewed again before they appear publicly.

Yes. Photos are an important part of MyCampView.

The most helpful images clearly show the specific pitch or accommodation and its actual surroundings.

Please upload only photos that you have the right to use.

Photos are moderated before publication. Sensitive parts of an image, such as recognisable faces or registration plates, may be obscured during this process.

Even so, when taking photos you should try to avoid making other people unnecessarily recognisable.

Photos uploaded by the community and made publicly available may be given a discreet MyCampView watermark.

This means that, even when an image is shared, it remains clear that it comes from the MyCampView community.

Yes. When signed in, you can save interesting content as favourites and return to it later through your account.

Yes. Your account can be permanently deleted in the account area.

You can choose whether your published stays and photos should also be removed. Content that you choose not to delete may be retained in anonymised form so that your experiences can continue to help other travellers. It will no longer be connected to your deleted account.

MyCampView is free for travellers to use.

No. MyCampView is an independent community platform.

Unless expressly stated otherwise, there is no business relationship with the campsites, holiday parks or accommodation shown, or with their operators.

If you notice incorrect information, a problematic photo or other content, you can use the available reporting feature.

We review the report and can correct or remove content where necessary.

You can send us a message at any time using the contact page.